Last Updated: 12 August 2026
At Satnam Furniture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit or interact with our website.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, or submit an enquiry through our website.
This may include:
- Your name
- Mobile/telephone number
- Email address
- Furniture/product preferences
- Messages or enquiries you submit
- Any other information you choose to provide
Our website may also automatically collect limited technical information, such as browser type, device information, IP address, and pages visited, depending on the services and plugins used on the website.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and questions
- Help you choose suitable furniture
- Process or discuss product enquiries and orders
- Contact you regarding your enquiry
- Provide customer support
- Improve our website and services
- Maintain website security and prevent misuse
We will not use your personal information for unrelated purposes without a valid reason or, where required, your consent.
3. Contact Forms
If you submit information through our contact form, we may receive details such as your name, mobile number, email address, and message.
We use this information to respond to your request.
Please avoid submitting sensitive personal information through our website contact forms.
4. WhatsApp and Phone Communication
Our website may provide buttons or links that allow you to contact Satnam Furniture through WhatsApp or telephone.
When you use these services, your interaction may also be subject to the privacy policies and terms of the relevant service provider.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and maintain security.
Some third-party services or WordPress plugins installed on our website may also use cookies.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services such as:
- Google Maps or other map services to display our store location
- WhatsApp for communication
- Website hosting and security services
- Analytics or website-performance services
- WordPress plugins and other website tools
These services may process information according to their own privacy policies.
7. How We Protect Your Information
We take reasonable measures to protect the personal information submitted through our website against unauthorized access, misuse, alteration, or disclosure.
However, no website or method of transmission over the Internet can be guaranteed to be completely secure.
8. Sharing of Information
We do not sell or rent your personal information.
We may share information when reasonably necessary to:
- Respond to your request
- Provide a service you have requested
- Operate and maintain our website
- Comply with applicable laws or legal requirements
- Protect our rights, customers, website, or business
9. Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal obligations, or resolve disputes.
The exact retention period may vary depending on the nature of the information and the purpose for which it was collected.
10. Your Rights
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To make a privacy-related request, please contact us using the details below.
11. Children’s Privacy
Our website is not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us:
Satnam Furniture
Main Market, Old Delhi Road
Charkhi Dadri, Haryana 127306
India
Phone: +91 94680 56800
Email: support@satnamfurnitures.com
Important before publishing
Because your website uses contact forms, WhatsApp, Google Maps and WordPress/Elementor, this is a good general privacy policy, but don’t claim that you don’t collect something if one of your plugins actually does.
Also, if you’re publishing this as a real business privacy policy, I recommend adding a Cookie Policy and Terms & Conditions page as well. This draft is not a substitute for legal advice and should be adjusted to your actual plugins, analytics, payment/order process, and applicable Indian privacy requirements.